Restaurant bans customers who have complained about a dish on social media – Pequenas Empresas Grandes Negócios

The English pub Hope and Union has banned and prevented any customer from entering its premises, According to the Daily MailAnd many other British media. The reason for this was a complaint that consumer Katie Lowe, 31, was going to post on Facebook about the quality of one of the home’s dishes at Connecting.

Le asked for pork belly, but he didn’t like what came home. On social media, she said the meat was small, “cold” and “too chewy,” because it was too greasy. I paid the equivalent of 130 Brazilian riyals for the dish (21 pounds).

Customer contact pub Through the delivery application itself to complain. Is he there said the sun Which was directed by the employee to contact the company via Facebook Messenger. She posted a picture of the dish on her social media, without getting a response, with the following comment: “So nervous about this dinner! Pork has more fat than my stomach,” and continued, “Yes, it’s pork belly and it’s supposed to contain Over fat, but it was too cheesy and there is more fat than meat and everything was cold. Never. I’d rather starve to be honest! I wouldn’t even comment on the portion size!

In response, the restaurant wrote on Messenger: “Let’s not get into this, it’s a pity. Our customer service history speaks for itself. So has your behavior and actions so far.” Then, according to messages that the Daily Mail and The Sun had access to, the restaurant added: “You are forbidden,” blocking her on the social network and barring her from entering the restaurant.

The bar, which was ranked among the top 30 bars in the country by The Guardian newspaper, did not respond to any media and deactivated its Instagram and Facebook accounts.