A big public alert to those who have the Caixa Tem app

The Caixa Econômica Federal app – Caixa Tem – has become so popular during the pandemic caused by the novel coronavirus, that it has been the main technology resource for beneficiaries to access emergency aid.

However, for the time being, Caixa Tem remains the main means of receiving the subsidy, which, according to the new government administration, will be called Bolsa Familiarepeatedly.

Due to the increase in cashier and app scams, it is necessary to pay attention to a few points to reduce the chances of falling victim to a scam involving your interest.

Caixa Team application

In the event that the password is forgotten, for example, it is necessary to follow the procedure within the application. Therefore, the user should not at any time respond to unsolicited or acknowledged emails, and also not respond to WhatsApp or SMS messages that contain a link to such a reset.

Within the Caixa Tem app, you must inform your CPF, click on “Recover Password”, enter your CPF again and select the “Continue” option. Only after this procedure, the user will receive an e-mail with instructions for password recovery. For that, you will have to click on the official link and enter a new password.

However, if you have a problem with your registered email, find a Caixa Econômica Federal branch. Do not at any time provide your personal data by electronic means or to persons offering to assist you in line at an ATM, for example.

Do not accept suspicious offers or click on spam links

Data about cards and passwords, as well as other personal data, are used in various frauds, in particular during times of payment of benefits. Also be careful with random contacts Payroll loans to deduct salaries.

This type of message can happen via phone, WhatsApp or SMS. Generally, some amount is required in order for you to receive the borrowed amount. This is a coup d’état happening with Caixa Tem app users and beneficiaries INSS Often.

Connect with the official channels of the Caixa Economica Federal

Find information through official sources and increase the security of your data to continue receiving your benefits. In addition, it is important to highlight the need to go to a Caixa branch if you have any problems with your card.

Open Caixa Tem via WhatsApp

• Download the Caixa Tem app available for Android and iOS;
• access your account using your CPF and password;
• In the application menu, find the option “Liberar Access”;
• The user will be redirected through the automatic help system. Click on the available icon and access the generated link to start a WhatsApp conversation;
• Once done, just follow the instructions to submit the documents needed to unlock Caixa Tem.

According to Caixa, the procedure can take up to 48 hours to process. If access has not been released after this period, the indication is to search for a unit from the nearest institution. At that time, you have an official device authorization identification document.