The company Dialpad implementing artificial intelligence with the acquisition of TalkIQ. This will significantly lower the cost of technology.
Dialpad CEO Craig Walker said that working together the two companies began 8 months ago. Then the experts Dialpad began to explore options artificial intelligence find that most of them are too expensive and poorly feasible in real-time. The solution was found in TalkIQ. As both companies are built on the Google Cloud platform, and their Director previously worked at Google, it pleased even more.
In the end, Dialpad and TalkIQ decided to join. With the acquisition of Dialpad TalkIQ can implement an artificial intelligence that, for example, will significantly improve customer service. The new feature will be available to customers in beta to Jul free, and then for some of the options you will need to pay, as reported VladTime.