June 28, 2022
McDonald's

McDonald’s customer data leak; know more

Last Sunday (17), several McDonald’s customers received an email claiming that their data may have been exposed. Among them are name, marital status, address, email, CPF number, and phone number. The text stated that the problem occurred because one of its employees had an accident, which opened a breach of unauthorized access to the personal data of some of its customers. understand.

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McDonald’s customer data leaked

According to the company, there is no need to worry about McDonald’s customers having their data exposed. This is said because sensitive data is safe, and not exposed.

According to the General Law for the Protection of Personal Data (LGPD), sensitive data is that data that deals with racial, political, religious, genetic, biometric, philosophical, sexual or health information.

In addition, the company has made available to McDonald’s customers with questions, the SAC contact ([email protected]). Plus a section dedicated to LGPD ([email protected]).

Additionally, the global brand released a note through its press office, explaining the status:

Arcos Dorados, the company that operates McDonald’s restaurants in Latin America and the Caribbean, explains that one of our service providers had an accident, allowing unauthorized access to non-sensitive personal data of some network customers in Brazil.

When we become aware of what has happened, we take appropriate action, as well as inform the National Data Protection Authority (ANDP) and potentially affected customers. Arcos Dorados denies this criminal activity and is constantly working to strengthen measures to protect the personal data of its customers.

We regret the situation and are providing communication channels to clarify any questions from consumers.”

Finally, it is worth noting that in 2019 the Hack website revealed that a company that provided services to McDonald’s exposed more than 2.3 million sensitive data from network customers.

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Photo: ATIKAN PORNCAIPRASIT / Shutterstock.com