McDonald’s is laying off store employees and leaving the site empty

The company made a decision that surprised millions of customers

The largest fast food restaurant chain in the world McDonald’s It crosses borders and is delicious all around. Evidence of this success is the fact that the company is committed to satisfying the customer and serving the best hamburger.

For this to happen, the company is betting on several innovations, both in the varied menu and even in the creation of stores, as was the case this time. Turns out, the brand is starting its first restaurant phase with robot service.

This McDonald’s store is specifically located in Texas, United States and is fully automated. Soon, customers can place their orders without the need for humans during the snack assembly process.

Customers who have already used the automated service, posted videos of the surreal experience in videos on social networks and were surprised. In the recordings, they show that they can use the automated screens to order fast food and then pull it out in a kind of automated driving.

McDonald’s claims the restaurant has features such as a pre-order aisle, where customers can receive their orders on a conveyor belt. This way, instead of an employee handing over the order, there is a conveyor belt that takes the bag to the consumer.

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The new restaurant is the company’s latest move, with a focus on innovation to further improve the guest experience.

As you enter this experimental restaurant, you will notice that it is much smaller than a traditional McDonald’s. Why? The features – both indoor and outdoor – are aimed at customers who plan to eat at home or on the go.

Change at McDonald’s?

The franchise has already become news in recent months with a series of changes touted. In March of this year, it was announced through an official statement that the popular French fries will temporarily no longer be sold in France.