The award gives the Grupo Mídia the award to the major players in the field of complementary health in the country.
Seguros Unimed, the insurance company and financial arm of the Unimed system, is among the Health Pioneers 2021, an award promoted by Grupo Mídia. The company was honored in the Insurance category, at an event held on the 14th at the Renaissance Sao Paulo Hotel. Three other UNAMID countries made it to the list this year: Unimed do Brasil, as the best health plan; Unimed Petropolis, as a prominent medical cooperative; and Unimed Volta Redonda, with initiatives demonstrating significant investments in sustainability.
Now in its eighth edition, the award is given in recognition of industries, operators, laboratories, sectoral entities and other market players that have emerged in the past year.
For Fabiano Catran, CEO of Seguros Unimed, the award is the result of the consistent work of a dedicated team of 1,400 employees, working daily to provide excellent service to the insurance company’s 6 million customers, across the country. parents. “Customer focus and investments in digital technology in the service of care allow the company to grow continuously and sustainably, with modern management, without losing its collaborative essence and unlimited method of care, recognized by the market for more than 50 years,” highlighted the executive.
Seguros Unimed has intensified its investments in innovation and technology, process automation and digitization with a focus on its business models and assistance strategy. From 2018 to 2020, more than R$100 million was allocated to renovate its technology park. A recent highlight was the implementation of the 24-hour telemedicine guidance platform, available via the app and with an accuracy rate above 99%. More than 275,000 assistances have been implemented so far. In addition, the company has made available online consultations with specialists in various disciplines in its SuperApp, which also contains an emotional health platform.
Another highlight is the focus on new healthcare and remuneration models for the provider network, with the goal of improving assistance and ensuring greater efficiency in the process.
With clear guidelines for continuous improvement of its operations, in order to add more and more efficiency to the process, the insurance company is in the scope of excellence in the Supplementary Health Performance Index (IDSS) 2020, with the highest score in the official sector assessment.
About Unimed Insurance
Seguros Unimed is the insurance group and the financial arm of the medical cooperative system Unimed, located in 84% of the national territory. Over 31 years in the market, the company serves 6 million policyholders in the health, dental, life, pension (open and closed) and primary branches (with property and medical liability insurance) sectors. Since 2019, I have also worked on managing the finances of the collaborative system, with the creation of InvestCoop Asset Management. The group has more than 1,400 employees at its headquarters and relationship center, as well as 22 other regional offices across the country. To learn more, access the insurance company’s GRI Sustainability Report:
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