Users report failure when trying to perform Pix in multiple banks
2 min readToday, February 25, 2022, many users are using social media to complain about failures when trying to build Pix.
Instant payment failure occurs in Banks how Federal Savings BankSantander BradescoAnd the Inter And the nubank.
In the Nubank app, the following message appears: “Pix down. Make transfers no later than TED, Monday through Friday, from 6:30 to 17:00.”
In Santander, the user enters all the data about the Pix he wants to make, but when loading the following message appears: “Sorry, something happened. Your transaction cannot be completed. Try again later”.
In the Caixa Econômica Federal app, the message that appears is “An error occurred while trying to pay via Pix”
In DownDetector, which collects reports of instability in banking applications, it is possible to see complaints from several users that the Pix tool is not working.
Until the publication of this article, the central bank, which is responsible for the Pix resource, had not yet commented on the failures.
What is Pix?
Pix was officially launched on October 5, 2020, and became fully operational on November 16, 2020. Introduced by the Central Bank of Brazil for individuals and companies, it is a free and instant electronic payment method.
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