Consumer rights that many people do not know

The Consumer Protection Act (CDC) is a declaration that includes several rules for the protection and defense of the rights of the Brazilian people. Having said that, we decided to save some rights that Brazilians have, but few know about. This is very important, as it is common for people to go through situations that could be considered wrong. Check out the full article to know more about it What are the rights of the Brazilian as a consumer.

Read more: 23 free consumer protection courses approved by UNB.

Learn more about your rights below

Although little known by a large part of the population, consumer rights exist and must be understood by the vast majority, because they are made specifically for them. Some rules are more specific and hard to know, but they are there and no one notices.

All the bases that Brazilians have are available and are provided in the Consumer Protection Act (CDC), but this document is still not widely available by the population, although it is mandatory for companies to have it in their physical locations. With that in mind, below we list two important truths in your daily life that you probably don’t know about.

1. Wastage rate

Some establishments such as restaurants and snack bars usually warn customers with signs or even on the menu of charges being charged if users do not fully consume their order. This requirement conflicts with one of the articles (39) found in the Centers for Disease Control and Prevention. The article states that this unwanted fee is considered offensive, since the consumer has already paid for their order and should not pay again. Although the act of wasting food is not good, the consumer cannot be charged for it.

2. Entrance with food

This rule is very common in establishments such as cinemas, where the user is forbidden to enter the rooms with food purchased from other places, although there is no legal rule for this. The situation is perceived as offensive in all respects, it can be considered an association, which is also wrong. So, if you’ve already experienced this, prepare to work with the CDC next time.