With the ability to check the values of deceased persons, the Receivables Value System (SVR) reopens withdrawals on Tuesday (7) after being closed for 11 months. From 10 am, users will be able to schedule the receipt of resources at location accounts receivableadministered by the Central Bank (BC).
Consultations reopened on 28 February. According to the latest BC tally, as of last Sunday (5), 19.7 million inquiries had been made. Of this total, 5.5 million (28%) had accounts receivable and 14.2 million (72%) had no forgotten amounts.
According to BC, there are about 38 million individuals and 2 million legal entities who have about R$6 billion to receive. The system contains important innovations, such as screen printing, request protocols for sharing on Whatsapp, and the inclusion of all kinds of values stipulated in the SVR standard. There is also a virtual waiting room, which allows all users to make an appointment on the same day, without having to schedule by year of birth or company incorporation.
In addition to these improvements, there is the possibility of consulting the deceased person’s values, with access to heirs, executors, administrators or legal representatives. As with consultations with living persons, the system informs the responsible institution of the amount and extent of the amount. There is also more transparency for those with a joint account. If one of the owners requests to recover a forgotten value, the other can, upon entering the system, see the information: such as the value, the date, and the CPF number of the person who made the request.
The new phase of SVR included forgotten resource sources that were not present in last year’s batches. Closed or post-paid payment accounts, registration accounts held by closed brokerage houses and distributors, and other resources available at institutions for returns are added.
In addition to these sources, the SVR includes the following amounts, already available for withdrawals last year: closed checking or savings accounts; share capital and distribution of net surpluses to former members of credit unions; unwanted resources from closed union groups; unnecessarily charged fees; and premiums or expenses of credit operations that are unnecessarily charged.
At this point in the program, the central bank is advising account holders to be careful with scammers who claim to act as intermediaries for alleged refunds of forgotten amounts. The Authority makes it clear that all Valores Receivable services are completely free, and do not send them links It does not contact you to handle receivables or to confirm personal data.
BC also makes it clear that only the financial institution that appears in the VVS consultation can contact the citizen. The authority also requests that no citizen provide passwords and clarifies that no one is authorized to submit this type of request.
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